These legal notice apply to sale of all products ( the Â« products Â») that we sell on the www.brownieandblondie.fr site ( the Â« site Â»).
By ordering any products on the site, you agree to be bound by these terms and conditions. So, please !, read them carefully.
If you refuse to accept them, you should not order any products from the site.
www.brownieandblondie.fr is the on-line store of the Brownie and Blondieâ€™s trademark.
Brownie and Blondie belongs to the company COUTURIER.PARIS,
Registered at 22, rue de Picardie, 75003 PARIS, France, VAT NÂ° FR 20 753 081 942.
You must be 18 years of age or older to order from the site and by accepting these terms and conditions, you confirm that you are no less than 18 years of age.
ABOUT THE PRODUCTS AVAILABILITYâ€¦
Products availableÂ for purchase online areÂ subjectÂ to avaibility.
As necessary, we reserve the right to limit the quantity of products we supply, supply only part of an order or to divide orders. We also reserve the right to alter the terms and duration of any special offers or sale promotion.
We will inform you if we are unable to fulfill your order.
Please note the following product availability descriptions :
a/ AVAILABLE : products are ready to be shipped.
b/ AVAILABLE FOR PRE-ORDER : this item is on order and will be shipped out once it has arrived a tour warehouse. The delivery date will be written on your confirmation e-mail.
From time to time, the pre-ordered products could be canceled afterwhile, in this case, you will be notified and your ordered cancelled.
Please e-mail firstname.lastname@example.org Â for specific product enquiries.
ABOUT THE PRICING AND THE PAYMENTâ€¦
While we try to ensure that all prices on our site are accurate, errors may occur and some products may be incorrectly priced. If we discovered an error in the price of the products you have ordered, we will give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you, we will treat the order as cancelled.
We are under no obligation to provide the product to you at the incorrect price, even after we have sent you a dispatch confirmation, if the pricing error is obvious and unmistakable, and could have reasonably been recognised by you as a mispricing.
Prices displayed on the site are stated in Euros (â‚¬) all taxes included.
Prices do not included shipping costs.
We accept the following forms of payment for online purchase :
PayPal allows secure payment with your PayPal account or credit card.
You will be redirected to PayPal to finalize your order when checking out.
More information about PayPal is available at www.paypall.com.
The transaction will be charged to your credit card at the time you submit your order.
As soon as we will receive the credit authorization from the credit card issuer, you will receive by e-mail the receipt of your order with all the information about delivery time.
In case we cannot provide your order, refunds will be made on the same terms of payment for the purchase. There is no voucher issued online.
ABOUT THE WAY TO PLACE AN ORDERâ€¦
The user needs to select at least one product and add it/them to the shopping bag and to sign in, if the user has already an account.
If the user is new, he/she is obliged to create an account,Â add the delivery address and the payment address, choose the payment option and add the data.
When the order will be placed, paid and accepted, the user will receive a confirmation e-mail from Brownie and Blondie.
ABOUT THE PRE ORDERSâ€¦
Some products that are not currently available can be pre-ordered. As soon as the product is available, the site will send an e-mail to the customer to confirm the dispatch.
The pre-order payment process is the same as the available productâ€™s process.
You agree that if you pre-order a Brownie and Blondieâ€™s product, you will be charged at the time that you confirm your order.
ABOUT THE CONTRACT OF SALEâ€¦
After placing an order on the site and after the payment of the goods (and the acceptance of the bank), we will send you a confirmation of order by e-mail.
If a part of the products are or will never be available, we will refund under 48 hours maximum the amount of the unavailable productsÂ on the account used for the payment.
If all the goods are available, we will confirm you the delivery date.
Please verify the contents of the dispatch confirmation and notify us of any error or mystake that is discovered.
ABOUT THE TRACKINGâ€¦
A shipping confirmation with the tracking number is e-mailed to you once your purchase has been shipped.
If you have a question about the delivery, we will be pleased to assist you va e-mail at email@example.com
ABOUT THE DELIVERYâ€¦
The amount to be charged for delivery depends of the country choosen as delivery address. Please find herewith the list of the cost by zone and the minimum of ordering to benefit of the free shipment :
Standard: 8â‚¬ â€“ 2-5 working days (Free over â‚¬350)
Express: 20â‚¬ â€“ 1-3 working days
EU, Switzerland, Norway & Canada
Standard: 8â‚¬ â€“ 2-5 working days (Free over â‚¬350)
Express: 20â‚¬ â€“ 1-3 working days
Standard: 12â‚¬ â€“ 3-7 working days (Free over â‚¬350)
Express: 30â‚¬ â€“ 2-4 working days
Standard: 8â‚¬ â€“ 2-5 working days (Free over â‚¬350 )
Express: 20â‚¬ â€“ 1-3 working days
GERMANY AND FRANCE
Always free shipping â€“ 1-3 working days
NB! Please note that the delivery charges do not include import costs that may be due when the package reaches the country of destination.
Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country. It might be a good idea to contact your local customs office for current charges before you order, soyou are not surprised by charges you were not expecting.
When the product is available, i twill be dispatched within 48 hours of purchase from our warehouse. We aim to deliver all orders within 3-5 working days.
The order will be dispatched from monday to Friday, excluding local and national holidays. We shall not be responsable for unpredictable delays, except for cases of Â« force majeure Â».. The order will be delivered within a maximum of 30 (thirty) days followning the day after you placed your order.
For security reasons online purchases will require a signature upon delivery. Purchases may not be shipped to P.O boxes. Upon delivery, please check that the number of boxes is as reported on the document that you are asked to sign, and that the package is not damaged or wet or tampered with in any way.
Any damage to the packaging and/or the product or any discrepancy between the numbers of boxes delivered should be immediatly notified by indicating in writing on the courierâ€™s delivery documents.
Risk or loss or damage to products you order on this site passes to you on delivery of the products. Title passes once whe have received payment in full for the products.
ABOUT THE RETURN POLICYâ€¦
& your rights :
You may cancel a contract at any time within 15 working days begining the time you placed and paid your order.
To cancel an order, you must inform us in writing at firstname.lastname@example.orgÂ your intention to cancel the contract, details of the product that you no longer require and the order number issued at time of purchase. You must return the product to us immediatly, in the same condition in which you received them. We will send youÂ a prepaid return label. Product must not have been worn, altered or washed. All tags must be attached, products must be returned with their original packaging and footwear must be tried on carpeted surfaces only.
You have a legal obligation to take reasonable care of the product(s) while they are in your possession so you are advised to return the product(s) securely packaged by registered mail. You will receive a ful refund of the price paid for the product(s) together with the cost paid for delivering the product to you.
When returning goods by post please ensure that you fill in and enclose the returns form. The returns form will have been enclosed in your delivery. If you have not received one or lose it, please contact us.
In the case of an exchange, we will cover the cost of the shipping for the new item to you.
& the refund :
When you return a product to us because you have cancelled the contract within the 15 days coolin off period, we will process the refund due to you as soon as possible and, in any case, within 30 days of the day you have given notice of your cancellation. If you return the product(s) for any other reason (for instance if you claim the product is dĂ©fective or you are otherwise entitled by law to a refund, we will examine the returned product and will notify you of our decision via e-mail within a reasonable period of time.
We will usually process any refund due to you as soon as possible and in any case within 30 days of the date we confirmed via email that a refund is due to you.
Products returned to you because of a defect, or where you are otherwise entitled at law to a refund, will be refunded at the price you paid, together with a refund of the delivery charges for sending the item to you. if the item has any defect , brownie and blondie will take in charge the return charges. we will refund any money received from you using the same method originally used by you to pay for your purchase.
Instructions for returning merchandise are included with each shipment. you may also contact email@example.comÂ with help to return any online purchase.
& the changes and cancellations :
If you wish to modify your order, please send an e-mail as soon as possible to firstname.lastname@example.org
We will make every effort to accommodate your request, however, once a product has been dispatched, the order cannot be modified until the Product has been returned to us.
ABOUT THE ERRORS AND INACCURACIES
Our goal is to provide complete, accurate, and up-to-date information on our site. Unfortunately, it is not possible to ensure that any web site is completely free of human or technological errors. This site may contain typographical mistakes, inaccuracies or omissions, some of which may relate to pricing and availability, and product information.
We reserve the right to correct any errors, inaccuracies or omissions, including after an order has been submitted, and to change or update information at any time without prior notice, except as otherwise stated above under Â« PRICING AND PAYMENT OPTIONS Â».
ABOUT THE WARRANTIES
Our company guarantees its products in accordance with French law, Articles L.211-4, L.211-5 and L.211-12 of the Consumer Code and articles 1641 and 1648 al 1 of the Civil Code. In case of non-compliance of the Products delivered, the customer must make a claim in accordance with Article Â« RETURN POLICY FOR ONLINE PURCHASES Â».
ABOUT THE CONDITIONS OF USE
By buying on this site you are deemed to have agreed to the â€śConditions of useâ€ť carried out by the company on this site.
& the copyright, registered trademark and other intellectual property rights
this site and its contents are protected by copyright, registered trademarks and/or other intellectual property rights. The contents are either the property of Brownie and Blondie or its mother company Couturier.Paris, or are used with the approval of their owners.
Such content includes, but is not limited to, all photographs, images, illustrations, texts, video clips, audio clips, drawings, logos, registered trademarks, graphics and other materials appearing on this site, as well as the software used for designing and implementing the site. All rights are reserved worldwide.
& the links :
This site may contain links to other internet sites. Brownie and Blondie shall not be held liable for the availability or content of such sites or any article contained on or obtained through such sites. Any link to another site or any reference to information, products or services supplied by third parties, in no way implies that Brownie and Blondie endorses those sites or any material on those sites. Any question or comment concerning any other site must be sent to that site's operator. no link with the site is authorised without Brownie and Blondieâ€™s prior written approval.
& the products :
The Brownie and Blondie products featured on the site are representative of Brownie and Blondieâ€™s collection.
& the purchases :
Contracts for the supply of goods formed through the site or as a result of visits made by you are governed by Brownie and Blondieâ€™s purchasing terms and conditions.
& the disclaimer :
The content of this site may contain inaccuracies or typographical errors.
Brownie and Blondie shall not be held liable for any inaccuracy or error, or for loss or damage caused by or resulting from the use of information obtained on or through the site.It is up to you to assess the information and any other content available on or through the site.
The site and the information and articles appearing on it are liable to be modified at all times, possibly without further notice or advance warning.
& no warranties :
This site and its contents are provided "as is" and "within the limit of their availability".
Brownie and Blondie shall not be held liable and provides no guarantee of any kind, whether express or implicit, including any guarantee as to the title or the absence of malevolent programs (such as viruses, worms or trojan horses) or implicit guarantee as to trade value or suitability for a particular use, and expressly disclaims all liability and all guarantee.
Brownie and Blondie shall bear no liability and cannot guarantee that the information contained on the site is accurate, complete or up-to-date, that the site contains no defect or that any such defect shall be corrected.By using this site, you agree to do so at your own risk and assume full responsibility for any impossibility to use the site, any loss of data and the costs related to any assistance or repair of any hardware and/or software used by you for connecting to the site, and you agree to hold Brownie and Blondie harmless for any damage whatsoever that may be caused by, result from or be connected to your use of the site.
In cases where the applicable law does not permit the exclusion of implicit guarantees, some or possibly all of the disclaimer clauses mentioned above may not apply to you.
& limitation of liability :
Brownie and Blondie shall under no circumstances be held liable for any actual, direct, indirect, special, punitive, incidental, exemplary or consequential damage, or any other damage, whatever its nature, even if Brownie and Blondie was previously informed of the possibility of such damage, whether during a contractual action, a prejudice or any other theory, resulting from, or connected to the use, incapacity to use or execution of information, products or documents on this site. as some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damage, some or even all of the limitations mentioned above may not apply to you.
& accessing our site :
If you choose, or are provide with a user identification code or password as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. we have the right to disable any user identification code or password, chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions in these terms.You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or any other material which is malicious or technologically harmful. you hereby agree to defend, indemnify and hold harmless Brownie and Blondie, its subsidiaries and affiliated companies as well as their representatives, directors, employees and shareholders from and against any lawsuit, damages, losses, costs and expenses, including among other things any reasonable lawyerâ€™s fees and legal costs ensuing from or connected to the use of this site.
ABOUT APPLICABLE LAW AND JURISDICTION
The french courts will have exclusive jurisdiction over any claim arising from, or related to a visit to the site, although Brownie and Blondie retains the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country.
The terms and condition for the access to the Site are regulated by the French law and shall be interpreted in pursuance to the French laws. The Customer accepts the non exclusive jurisdiction of the French courts. For any controversy arising from or in connection to the navigation or the use of the Site the competent court shall be the court of Paris.
sarl au capital de 8000â‚¬
Listed in the Register of Companies of Paris with Number 753 081 942.
Registered Office: 22, rue de Picardie, 75003 Paris - FRANCE
Telephone: + 33 (0)1 83 96 00 65
VAT number: FR 20 753 081 942
Fabrice Couturier â€“ CHAIRMAN
For additional assistance concerning our online store or your online purchase, please contact us via e-mail at email@example.com